At LOFIMECH, we want every order to move through the delivery process as smoothly and transparently as possible. This Shipping Policy outlines how orders are prepared, shipped, tracked, and delivered after a purchase is placed with us.
Our Shipping Philosophy
LOFIMECH is built around practical kitchen solutions made for everyday households.
To make our fulfillment process more efficient and avoid unnecessary storage and overstock, selected orders may be shipped directly from our approved production partners or international fulfillment facilities.
This fulfillment model helps us:
Provide dependable kitchen products designed for daily use
Maintain reasonable pricing by reducing unnecessary retail overhead
Limit excess inventory and support a more efficient supply process
We appreciate your understanding while your order makes its way from our fulfillment network to your home.
1. Processing Time & Shipping Fee
Orders are reviewed and prepared before leaving our fulfillment facility.
Order Processing Time:
Most orders require approximately 2–4 business days for confirmation, product inspection, preparation, and packaging before shipment.
Peak Seasons (Holidays / New Year):
During holidays, promotional periods, or other high-order-volume seasons, processing may require up to 5 business days.
Shipping Fee:
A flat shipping charge of $5.99 applies to every order, regardless of the delivery destination.
2. Estimated Delivery Times
Since LOFIMECH works with fulfillment partners serving different regions, transit times may vary depending on the destination, carrier network, and local delivery conditions.
| Region | Estimated Delivery Time |
|---|---|
| United States | 10–15 Business Days |
| Canada / UK / Australia | 11–16 Business Days |
| Rest of World | 15–20 Business Days |
The delivery periods listed above are approximate estimates rather than guaranteed arrival dates.
Unexpected carrier delays, local transportation issues, weather conditions, or customs procedures may occasionally affect delivery.
3. Order Tracking
After your package has been dispatched, a shipping confirmation email containing your tracking information will be sent to you.
Please keep in mind:
Tracking systems may require 1–3 business days to display the first movement after a shipping label has been generated.
A temporary lack of tracking updates does not necessarily mean the shipment has stopped moving. Carrier systems may update only after the package reaches the next scanning location.
4. Customs, Duties & Taxes
International shipments are generally sent under DDU (Delivered Duty Unpaid) terms.
This means:
Any import duties, customs charges, taxes, or related fees requested by the destination country must be paid by the customer.
LOFIMECH cannot control customs processing times and is not responsible for delivery delays resulting from customs inspection or clearance.
Import requirements differ by country, so customers are encouraged to check their local regulations when necessary.
5. Order Modifications & Cancellations
Our fulfillment team begins preparing orders soon after they are received.
If you need to correct your shipping information or request a cancellation, please email:
within 12 hours after placing your order.
We will do our best to accommodate your request before fulfillment begins. Once the order has entered processing or has been prepared for shipment, we may no longer be able to make changes or cancel it.
6. Lost or Damaged Packages
We want your order to arrive safely and in good condition.
Damaged Items
If your item arrives damaged, please contact us and provide clear photos of the product and packaging within 72 hours of delivery.
After reviewing the information, we will arrange a replacement at no additional cost when the damage is confirmed.
Lost in Transit
If the shipping carrier officially confirms that your parcel has been lost during transit, please contact our support team.
Once the loss is verified, LOFIMECH will arrange a replacement shipment at no additional charge.